Sunovion Answers provides personalized assistance for patients, their caregivers, and health care providers. Our specialists offer live phone support and answer questions about Sunovion medications, insurance benefits and copay savings options. They also help patients find support groups and other resources. We are committed to addressing patient health needs and providing solutions.
A Support Services Program and Team, Ready to Help Those We Serve.
Sunovion Answers is a support experience centered around you. Whether you were recently diagnosed, currently on treatment, or responsible for the care of another, we’re available to support you. Our team is here to empower you by sharing knowledge, providing options and answering your questions.
Our live phone support specialists can help you with:
Answers to your questions on your Sunovion medication
Benefit Verification Services
Our reimbursement specialists can quickly complete a benefits verification to confirm insurance coverage, provide a copay estimate, or initiate a prior authorization if the insurance requires it.
Savings and Support
We’ll review co-pay savings program eligibility and terms and conditions with you. Eligibility restrictions may apply.
Resources and Advocacy Groups
Find support groups and other resources that may be able to assist you further. To learn more, call us or click on one of the links in the Contact Sunovion Answers section above to discover how Sunovion Answers can help with your condition or treatment journey.
Our call center specialists and online resources are available to help you take on what’s next in your treatment journey.
J.D. Power Certification
Our company’s support services program, Sunovion Answers, has been named as a J.D. Power 2022 Certified Customer Service ProgramSM for the third time, for providing “An Outstanding Customer Service Experience” for Phone support. We are proud of this achievement which is reflective of living our core value to serve patients.
J.D. Power 2022 Certified Customer Service Program℠ recognition is based on successful completion of an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/ccc.
Contact Sunovion Answers
For more information about Sunovion therapies, contact a Sunovion Answers Service specialist at the following numbers.
Please call 1-888-394-7377, option #3 for all other product or medication inquiries.
1-855-552-8832 7 days a week, from 8:00am to 8:00pm (ET)
1-844-427-8466 Monday-Friday, 8:00am to 8:00pm (ET)
1-844-276-8262 Monday-Friday, 8:00am to 8:00pm (ET)