Sunovion Answers

A Support Services Program and Team, Ready to Help Those We Serve.

Sunovion Answers is a support experience centered around you. Whether you were recently diagnosed, currently on treatment, or responsible for the care of another, we’re available to support you. Our team is here to empower you by sharing knowledge, providing options and answering your questions.

Our live phone support specialists can help you with:

Product Information
Answers to your questions on your Sunovion medication

Benefit Verification Services
Our reimbursement specialists can quickly complete a benefits verification to confirm insurance coverage, provide a copay estimate, or initiate a prior authorization if the insurance requires it.

Savings and Support
We’ll review co-pay savings program eligibility and terms and conditions with you. Eligibility restrictions may apply.

Resources and Advocacy Groups
Find support groups and other resources that may be able to assist you further. To learn more, call us or click on one of the links in the Contact Sunovion Answers section above to discover how Sunovion Answers can help with your condition or treatment journey.

Our call center specialists and online resources are available to help you take on what’s next in your treatment journey.

J.D. Power

J.D. Power Certification

Our company’s support services program, Sunovion Answers, has been named as a J.D. Power 2021 Certified Customer Service ProgramSM for the third time, for providing “An Outstanding Customer Service Experience” for Phone support. We are proud of this achievement which is reflective of living our core value to serve patients.

J.D. Power 2021 Certified Customer Service Program℠ recognition is based on successful completion of an evaluation and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. For more information, visit  www.jdpower.com/ccc.

Contact Sunovion Answers

For more information about Sunovion therapies, contact a Sunovion Answers Service specialist at the following numbers.

Please call 1-888-394-7377, option #3 for all other product or medication inquiries.

Psychiatry

For Psychiatry

1-855-552-8832 7 days a week, from 8:00am to 12 midnight (ET)

Neurology

For Neurology

1-844-427-8466 Monday-Friday, 8:00am to 8:00pm (ET)

Respiratory

For Respiratory

1-844-276-8262 Monday-Friday, 8:00am to 8:00pm (ET)